Canada Drug Warehouse Policies

Shipping Policy

Our standard shipping fee per package is $14.95. All orders are processed and shipped within 48-72 hours of having received your order and prescriptions. Please allow 8 to 14 business day delivery from the time your order has been confirmed. All packages are fully insured for loss or damage. However, a loss of package due to incorrect shipping information provided by the customer is not covered.

Website Security

Canada Drug Warehouse provides security by offering 128 bit secure socket layer (128-bit SSL) encryption protection on its website through leading global providers of e-commerce security solutions. This high level of security helps protect you against identity theft and credit card fraud. Canada Drug Warehouse has also implemented extensive security measures to protect your personal information from loss, unauthorized access, destruction, misuse, modification or disclosure.

Canada Drug Warehouse Email Spam Policy

Canada Drug Warehouse has a zero-tolerance policy towards any form of spam email marketing. We do not and have never engaged, directly or indirectly, in any form of spam email marketing.  We adhere to very strict Federal, Provincial, and internal policies that prohibit any use of any form of spam email marketing.  Furthermore, in accordance with our Privacy Policy, your information including email address is kept completely confidential and will not be sold or distributed to any other organization.

While Canada Drug Warehouse does utilize email to communicate with its existing customers for the strict purposes of order processing and general customer support, we do not send any emails for advertising or marketing purposes without your permission. 

Drug Policy

Canada Drug Warehouse and its affiliated licensed Canadian and International pharmacies and fulfillment centers will NOT fill prescriptions for narcotics or other habit forming controlled substances such as benzodiazepines (also known as scheduled drugs in some countries). 

Canada Drug Warehouse Purchase and Return Policy

Once a medication has left the pharmacy, it cannot be returned for any reason. 

Privacy Policy

All personal information submitted to Canada Drug Warehouse via the Internet, phone, fax or mail is held in the strictest confidence.  The information submitted is used by our staff, physicians, pharmacies, fulfillment centers, and contractors for the sole purpose of processing, dispensing, and delivering your prescriptions. Where authorized by you, we may also use this information to send you relevant marketing and promotional offers.

We will not furnish your personal information to an outside organization for its use in marketing or solicitation without your prior consent.  Notwithstanding the foregoing, in the event of a sale of all or substantially all of the assets of Canada Drug Warehouse records containing personal information may be transferred to the purchaser. Notwithstanding the foregoing, in the event of a sale of all or substantially all of the assets of Canada Drug Warehouse records containing personal information may be transferred to the purchaser to ensure continuity of service.

At Canada Drug Warehouse, we are committed to respecting your privacy. Customers may direct any questions or enquiries concerning our practices or your personal information by contacting our Privacy Officer: privacyofficer@canadadrugwarehouse.com